Payment Return Policy
At Managed IT Work, we strive to provide transparent and fair payment policies for our valued customers.
About Managed IT Work
Managed IT Work provides businesses with a secure cloud platform to store, manage, and access their data anytime, anywhere. Our solutions cater to educational institutes, hotels, gyms, and libraries, offering comprehensive management tools with complete data privacy and 24/7 customer support.
Payment Processing
All payments for our services are processed through secure payment gateways. We accept various payment methods including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Bank Transfers
- Digital Wallets
- Other approved payment methods
Payments are typically processed immediately, and service access is granted upon successful payment verification.
Refund Policy
We offer a transparent refund process for our customers:
- Manage it work, if your payment fails or any amount is deducted from your account then it will be automatically refunded within 48-72 hours
- If refund is not given before 72 hours then Refund requests must be submitted within 7 days of the original payment date
- All approved refunds will be processed within 48-72 hours of request approval
- Refunds will be issued to the original payment method used
- Processing fees (if any) may be deducted from the refund amount
Important Note
Service usage during the refund evaluation period may affect the refund amount. Partial refunds will be calculated based on actual service usage and duration.
Non-Refundable Items
The following are not eligible for refunds:
- Services that have been fully utilized or accessed beyond trial period
- Custom development work that has already commenced
- Any third-party fees or charges associated with the service
- Services purchased during special promotions or with non-refundable discounts
How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer support team via email at support@manageditwork.com
- Include your account details and payment reference number
- Clearly state the reason for your refund request
- Our team will review your request and respond within 24 hours
For faster processing, please have your payment details and account information ready when contacting us.
Processing Time
Once your refund is approved:
- Credit/Debit Card refunds: 1-3 business days to appear on your statement
- Bank Transfers: 2-7 business days depending on your bank
- Digital Wallets: Typically within 24 hours
You will receive email confirmation once your refund has been processed.
Policy Changes
Managed IT Work reserves the right to modify this payment return policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the new policy.
Last Updated: January 1, 2025
Contact Us
If you have any questions about our Payment Return Policy, please contact us:
- Email: support@manageditwork.com
- Phone: +1 (234) 567-8900
- Business Hours: Monday-Friday, 9:00 AM to 6:00 PM (EST)